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Help and FAQ |
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Please check through this page before contacting us.
I have booked a trackday but I haven''t received an email confirmation Please remember that if you booked on the internet with us you will not receive any confirmation in the post Confirmation emails are always sent, but not always received: - Check that the email address you registered in your Account is correct. - If you use a spam filter, check that the message has not been treated as Spam.
You can check the status of your order online: - Log in to your Hottrax account - Click the ''Order History'' button - Choose the order and click the ''View Order'' link - You will see your order details
I have ordered a voucher, will I receive anything in the post Yes you will receive a laminated gift voucher to the value of your order within about 3 days The voucher will also contain a reference number which you will need to quote when you call to book
What does the availablity table mean when it is displayed on the circuit page This table gives you an indication of how many places are available to book on each event: GREEN: Plenty of availability YELLOW: Limited availability - book soon! RED: no availability
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